Mumsnet and CPAG alerted the media. http://www.mumsnet.com/Talk/lone_parents/a2298080-Any-single-parents-NOT-got-the-Concentrix-living-with-someone-else-letter has some first-person accounts.
Radio 4's "Money Box" and the Independent newspaper picked up the story but it didn't develop and one wonders why. It goes to the heart of conservative views about benefit claimants and the philosophy of privatising welfare services. The last edition of Private Eye confirmed that Concentrix receives a percentage of any working tax credits recovered under its three-year, £75m contract. We are not far from the tax-farming of pre-revolutionary France.
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