Wednesday 17 November 2021

Destination double-take

 About to get on board my regular 34 bus back from Neath Victoria Gardens this morning, I nearly had a fit when I looked at the display panel at the end of the bus bays. (It is one of only two which are easily readable, by the way; others, mounted in the roof so that one has to crane ones neck, catch the sun which renders the computer-generated characters unreadable.) 34 - Merthyr Tydfil it showed. Had the route been changed to extend the service beyond Neath? No, it was clearly an updating error by a clerk, presumably in an office in Bristol, who was unaware that several localities in South Wales had that route number.

One despaired long ago of Neath Port Talbot councillors in the Civic bubble, most of them with a virtual job for life, mixing with the ordinary people who cannot use a car all or some of the time. But perhaps they might once or twice a year try a survey of the travelling public and take note of the findings. They might also consider greater local control of passenger information. After all, they are keen to encourage more visitors. It is not a great advert for NPT to confuse them or leave them in the dark.


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