Friday, 12 November 2010

DWP gives up on Voice Risk Analysis

Another of Labour's "Big Brother" schemes for cutting down on benefit claims has been abandoned by the coalition government. The Department of Work and Pensions and a few local authorities had been sold on the idea that a claimant's voice on the phone could betray dishonesty, lie-detector-wise, if analysed in real time by a sophisticated program. Warnings from independent researchers about the United States software cut no ice with DWP, who spent a total of £2.4million on pilot projects at JobCentre Plus and with various local authorities.

More details here.

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